Salvagnini Blog

Customer Service Feedback - Help us get Better!


Customer Service Feedback:

Salvagnini offers a range of service options to our customers. We provide in-person as well as remote service troubleshooting through our call center and email alias.    

US & Mexico

Email - customer-care@salvagnini.com    

Phone - +1-513-682-1900

Canada

Email - customercarecanada@salvagnini.com    

Phone - +1-289-997-6365

Salvagnini continually evaluates the quality of service we provide through these various service options by surveying people who use them. These surveys reflect our customer's perception of the services we provide in-person in our offices, by telephone or on the Internet. The feedback helps us identify strengths and weaknesses in our service delivery so we can make necessary improvements.

The satisfaction surveys for each of our service options ask customers for an overall rating of the service we provided during their contact.  The surveys should take less than one minute to complete.

Our surveys are anonymous so if you would like for us to get in touch with you about a specific concern please use the customer care email alias.  


Website Feedback

We are in the process of collecting feedback on our website.  The purpose of the feedback will be to help guide us in future updates and possible redesign to make the use our website more beneficial to our current and prospective customers.  

If you have a favorite website please let us know!  The survey below should take less than 2 minutes to complete.


 

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